Community care navigator

Location: Cartersville, Georgia
Status: Full-Time
Reports To: Executive Director

Position Summary

The Compassion Center is seeking a compassionate, organized, and resourceful Social Worker to help individuals and families experiencing homelessness, housing instability, medical vulnerability, poverty, and other barriers to stability.

Working across our Day Use Center, Mobile Medical Clinic, and community outreach programs, the Social Worker will assess needs, develop individualized stability plans, coordinate services, and provide consistent follow-up. This role requires someone who can balance compassion with healthy accountability and help guests take practical steps toward safety, health, housing, and long-term stability.

Key Responsibilities

• Conduct trauma-informed assessments and develop individualized stability plans.

• Provide case management and follow-up for guests with complex needs.

• Connect guests with housing, healthcare, behavioral-health treatment, recovery services, public benefits, transportation, employment, identification, and other resources.

• Coordinate care with medical providers, shelters, treatment programs, government agencies, churches, and community partners.

• Support individuals living in vehicles, encampments, shelters, or other unstable environments.

• Respond appropriately to behavioral-health concerns, safety risks, domestic violence, exploitation, and other crises.

• Maintain accurate, timely, and confidential case documentation.

• Track referrals, outcomes, service connections, and exits from homelessness.

• Participate in outreach, multidisciplinary case reviews, staff meetings, and emergency-response efforts.

• Maintain professional boundaries while treating every guest with dignity, respect, and compassion.

• Required Qualifications

• Bachelor’s degree in social work from a CSWE-accredited program.

• At least two years of relevant experience in social services, homelessness response, healthcare, behavioral health, crisis intervention, outreach, or case management.

• Strong assessment, documentation, organization, communication, and follow-up skills.

• Ability to work effectively with individuals experiencing trauma, poverty, mental illness, substance-use challenges, or complex medical needs.

• Ability to respond calmly to crises and maintain appropriate professional boundaries.

• Valid driver’s license, reliable transportation, and an acceptable driving record.

• Ability to pass required background and reference checks.

Preferred Qualifications

• Bachelor's degree in social work.

• Current Georgia LMSW or LCSW license.

• Experience with housing navigation, benefits enrollment, healthcare social work, reentry services, or recovery programs.

• Training in trauma-informed care, motivational interviewing, crisis intervention, domestic-violence response, or human-trafficking identification.

• Familiarity with Bartow County and regional community resources.

• Bilingual English/Spanish skills.

Faith and Mission Alignment

The Compassion Center is a faith-based nonprofit committed to being the hands and feet of Jesus by restoring dignity, returning hope, and helping people pursue sustainable pathways toward stability.

The successful candidate must be able to support our mission and work respectfully within a Christian organizational culture. Services are provided without discrimination or religious coercion.

Work Environment

This position includes work in office, clinic, community-outreach, and emergency-response settings. Some local travel and occasional evening, weekend, or severe-weather work may be required.

Apply

Qualified candidates should submit a résumé and cover letter to andil@compassionga.org. Please include “Social Worker” in the subject line.

The Compassion Center is an equal opportunity employer and makes employment decisions in accordance with applicable law.